So this is why I started this blog, to get into the career field I wanted to retire in. So, tell me what is wrong or right with my resume? Thanks, I don’t mind criticism, I need to learn what is good on a resume, and what is not. This is not an exact replica, but fairly close, minus the formatting————
Executive Administrative Support | Client Executive | Event Operations
Military Veteran that is: detail oriented, a client support professional who is cross-trained in multiple operational settings. Offering more than six years’ experience in logistics, inventory, and administrative roles. Highly developed leadership skills that promote team building, has a keen sense of organizational and customer needs, and a knack for identifying process improvement opportunities that improve day-to-day operations.
*Executive Support *Logistics Management *Office Management
*Customer Relations *Special Events *Project/Records Management
*Time Management *Risk Mitigation
Computer Software Specialties: Adobe Pro, Microsoft Office
Route Supervisor Imperial Ice, Little Rock, AR 3/2013 – Present
Controls administrative functions and logistical activities for 54 customer accounts. Establishes and maintains current and new customer accounts in a database. Manages route budgets, tracking company assets and inventory, providing financial reports to upper management.
*Simultaneously planned and managed, over a dozen time-sensitive projects, providing full cycle of services, increasing revenue by 20% in 2013, third quarter.
*Acquired multiple new clients by routinely making cold-calls and following up on new leads.
Statistician Baseball Info Solutions, Pensacola, FL 7/2010 – 8/2013
Tracked and compiled games statistics for the Blue Wahoo’s and Arkansas Travelers AA minor league franchises. Game Statistics collected entered into a database, used to create scouting reports. Data collected included the number of pitches, hits, and fielded balls from more than 50 games. Competency measured by the accuracy of data collected against the statistics compiled by the official scorer. Management duties included facilitating the new hire training classes, providing instructions on use of software to compile game data.
*90% average score per game.
Executive Administrative Support U.S. Navy, Pensacola, FL 8/2010-5/2013
Provided high-level administrative support for three executive military officers. Received and processed electronic medical records; coded diagnosis, requested additional information, and complied with government laws on handling, filing, and destruction of files. Other duties included: developing and implementing policies, established and maintained communications with various government entities,
*Served as main liaison, servicing over 19,000 customers worldwide. Maintained a database on all members, provided full cycle service on electronic medical records submitted for approval. *Designed a new filing and tracking system to reduce productivity lag. Resulted in a 66% increase in efficiency and the company reduced a 120-day backlog in 95 days.
*Routinely opened lines of communication with specialists, field experts, and assistants in over 54 facilities worldwide and received information for record-keeping and treatment purposes.
Logistics Management U.S. Navy, Portsmouth, VA 1/2008 -8/2010
Maintained inventory of a 342-bed hospital’s medical supply provided administrative support in: issuing, correcting, and adjusting inventory in automated software. Assisted in procurement procedures. Oversaw performance of, Quality Assurance (QA) on all assets validating accuracy of employee accounting. Filled phone requested orders, transported or dispatched needed supplies or equipment. Coordinated shipments and developed files for 55 customers worldwide for verification and tracking purposes.
*Achieved 100% inventory accuracy on 507 line items, including classified “high usage items”, reducing shrinkage by 22%.
*Recognized and awarded for superior customer service, provided to over 55 organizations and clients, while issuing over 170,000 requisitions.
B.S., Management 2013 Southern Illinois University, Carbondale, IL
Master of Business Administration, Sports Management 2015 Southern New Hampshire University, Manchester, NH
Medical Administrative Training, Great Lakes, IL 2012
Logistics Management, Meridian, MS 2008
*Navy and Marine Corps Achievement Medal, U.S. Navy 2013
Awarded for sustained performance, professional achievements, and leadership ability.
*Good Conduct Medal, US Navy 2011
For three consecutive years of commended work history
*Blue Jacket of the Quarter, U.S. Navy 2012 & 2010
Awarded multiple times for, display of core values of: Honor, Courage, and Commitment